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How to buy products?
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Are all sneakers new and authentic?
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What is delivery time?
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Returns policy
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Why do the prices differ per size?
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What is Processing fee?
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What happens if my purchase is lost or damaged in transit?
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Is your package on the way, but did it never arrive?
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I bought the product but did not receive confirmation of payment
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I bought snekaers that do not fit, what should i do?
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How to list products?
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Should i pay for shipping label as a seller?
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What is Operational fee?
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l cannot find the item I want to sell, what now?
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I have sold my item. What next?
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What happens if I do not pay the return costs?
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What happens if i do not sent the sold item?
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How long does it take to authenticate my product?
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When do I get paid?
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I will not send the sold item within 2 working days. Can I ask for more time?
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I receive reminders about sending my item, but the item has already been sent. What should I do now?
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How can i return purchased product?
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Does it cost money to return a product?
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When will I receive a refund for the returned item?
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When do I get paid?
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I received a notification that my payment was on its way and I did not receive it within 5 working days what now?
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I sold the item before the IBAN was completed
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I entered the wrong IBAN number, what now?